Kincrome UK Limited is a wholly-owned subsidiary of Kincrome Australia Pty Limited (referred to as "Kincrome / we / our / us"). Registered in England and Wales No.:10114905, with registered address at: Herschel House, 58 Herschel Street, Slough, Berkshire, England, SL1 1PG
The purpose of this statement is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may
obtain about you.
Kincrome does not knowingly collect data from any unsupervised person under the age of 18. If you are under the age of 18, you must not use the
Kincrome website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.
1. When you register and/or use this site:
Some of our services will require further details, for example, which will require further information to set up and maintain those services.
2. We may use information you give us or we obtain...
to register you with our Website and to manage any account you hold with us;
to give to companies and organisations whose products we provide to you e.g. product, home and financial;
to fulfil our agreement with you and to process your order and obtain payment;
to analyse and profile your shopping preferences (e.g. market, customer and product analysis) to enable us (i) to provide you with a personalised browsing experience when using the website and (ii) to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme;
to administer any prize draws or competitions you may enter;
to facilitate your transaction and browsing experience with us;
we may use your information to make decisions about you using computerised technology, for example automatically selecting products and/or services which we think will interest you from the information we have;
We may use information that you provide or that is obtained by us:
1. If you do not wish to receive information of products and services which may be of interest to you from us, you can select the opt-out option when you submit your details or you can unsubscribe at any time by sending us an email as described in the section "Want to be removed from the Kincrome email newsletter list?" below.
2. We may supplement the information that you provide to us with information that we receive from third parties. In particular we will carry out searches with credit reference agencies.
3. We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the website.
4. We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf.
In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organisations involved in fraud prevention and detection, to use in the same way.
Without limitation to the foregoing we may disclose any information and data relating to you to the police or any regulatory or government authority including but not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.
Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.
Disclosure of your informationWe may give information about you to the following companies and organisations, who may use it for the same purposes as set out above:
We refer in paragraph 4 of Use of Your Personal Information above to the fact that we may carry out credit reference agency searches to obtain information about you. These agencies record those searches. In addition to the purposes listed above, we may also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties including our legal advisors and debt recovery agencies.
In carrying out the activities specified in this policy, we may transfer data to reputable companies outside the European Economic Area. Whilst we take reasonable steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation you should be aware that countries outside the European Economic Area may not offer the same level of protection of personal data.
an item you are interested in.
In addition, cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and
to determine the most popular areas of our website.
We are required to provide you with clear and comprehensive information about the cookies which we use on the site and to obtain your consent to the use of the cookies. In order to comply with these requirements we have prepared a cookies policy setting out information about cookies, detailing the cookies we use and providing information on how to manage cookies on your computer.
We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
For further information about the steps we take to protect your information and make online shopping as secure as possible, please see information on secure online shopping.
Sometimes we may also ask you if you would like to answer questions related to your product submitted by other customers.
Please be aware that:
If you require any further information on this website or wish to have your review removed, you can contact customer services.
We may in our absolute discretion accept or reject any product review which may be submitted to us and may edit any such review for both length and/or
content as we see fit. All reviews are submitted on the basis that Kincrome may use the review in any format and for any purpose as it sees fit and for
any marketing or promotional purposes.
You have the right to see the personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee the contact address below: Kincrome UK Limited. Herschel House, 58 Herschel Street, Slough, Berkshire, England, SL1 1PG
Please be aware that our website may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.
We may amend and update this policy from time to time.
Any changes in the future will be posted on this page.