• Warranty Information

KINCROME EXPRESS WARRANTY

October 2016

The express warranties referred to below are provided by Kincrome UK Limited referred to as "Kincrome / we / our / us"). Registered in England and Wales No.:10114905, with registered address at: Herschel House, 58 Herschel Street, Slough, Berkshire, England, SL1 1PG

KINCROME UK LIMITED WARRANTY

Subject to the exclusions set out in these terms, the below products sold and marketed by Kincrome (Kincrome Products) are guaranteed against faulty workmanship and materials on terms set out below.

KINCROME provides a range of express warranty periods for the Kincrome Products it supplies, including but not limited to the following:

  • For KINCROME Professional Quality Tools, you can make a claim under Kincrome's express warranty for the replacement or repair of products which have faulty workmanship or materials for the ‘lifetime' of the product. 'Lifetime' of the product may vary from product to product.
  • For KINCROME Equipment and SUPATOOL AIR™ products you can make a claim under Kincrome's express warranty for the replacement or repair of products which have faulty workmanship or materials for 12 MONTHS from the date of purchase.
  • For KINCROME AIR™ products you can make a claim under Kincrome’s express warranty for the replacement or repair of products which have faulty workmanship or materials for 2 YEARS from the date of purchase. (Kincrome Air Compressors are covered under the 12 Month Warranty)

Please refer to the specific warranty document that accompanies the Kincrome Product you have purchased or contact Kincrome for further information.

The benefits conferred by these express warranties are in addition to any other rights and remedies you may have under the Australian Consumer Law and/or other applicable laws.

WARRANTY EXCLUSIONS:

Each Kincrome Product is designed and manufactured for a specific purpose.

Kincrome express warranties do not cover products that have been used for purposes other than for its intended use, or that is misused, abused or subjected to normal wear and tear, or products which have not been correctly maintained.

Kincrome express warranties also do not apply to the following products:

  • Sockets and accessories used on impact guns (not including impact sockets and accessories)
  • Screwdrivers not used for their intended purpose. For example as chisels or tyre levers
  • Ratchets that have been affected by normal wear and tear or that have been dented, grooved and broken (Repair Kits available separately)
  • Circlip Plier Tips
  • Extension Bars and Flex Handles that have had pipe applied for extra leverage or have been struck with a hammer
  • Storage (except where specified)
  • Taps and Dies
  • Hex / TORX®* / Tamperproof TORX®* Keys
  • Power Driving Bits and Impact Driver Bits
  • Hammers and Striking implements including Cold Chisels & Punches
  • Screw and Bolt Extractors
  • Drill Bits
  • Hex / TORX®* / Tamperproof TORX®* Bits
  • Consumable products (including but not exclusive to: knife blades, hacksaw blades, drill bits, augers, grinding wheels, tyres, vacuum bags, nozzles, globes, LED's, batteries, fittings, springs, blades, chucks, arbors, chisels, pads / discs, stones, needles, retaining rings, jaws or any other such attachments)
  • Serviceable parts (including but not exclusive to: bearings, seals, filters, spark plugs, globes, belts, batteries, fluids, fittings, springs)
  • Castor wheels / Creeper wheels
  • Bolt Cutter Jaws
  • Electrical, Petrol, Hydraulic and Pneumatic products
  • Kincrome express warranties also do not cover damage to or loss of items stored in any Kincrome storage boxes (such as tool boxes or vehicle storage boxes).
  • Defects or other faults arising from normal wear and tear, including on parts or components of the goods.

(* TORX® is a registered Trade Mark of Acument Intellectual Properties, LLC)